An introduction to ISO9001 - what it is and what it isn't
Details
- 6:30pm
- Welcome refreshments (sandwiches and tea/coffee)
- 7:00pm
- Start and introduction
- 8:15pm
- Questions and discussion
- 8:30pm
- Finish
Speaker
Kevin Daily, Lead ISO9001/TickIT Auditor, BCS QSG North West Chairman
Contact Email
To reserve your place please email qsgmeeting@improveqpi.com. Final details will be confirmed by email a few days before the meeting.
Details
ISO9001 is the widely recognised international definition of good practice in quality management and has been formally adopted by over one million organsations worldwide.
The speaker will explain the ISO9001 standard for Quality Management and how it can be applied to IT, software and systems organisations. He will also discuss its value for organisations (now and in the future) and also indicate its possible limitations.
Topics will include:
- "the formula for delivering to your customers" - an overview of the standard
- process definition and improvement - what the standard expects
- is it good practice or best practice?
- use and misuse of the standard
- business value of the standard
- ISO9001 for IT - the TickIT scheme
- related standards - service management, information security etc.
- audit and certification - the practicalities
This meeting is particularly suited to those who want to understand better the content and significance of the ISO9001 standard and the business and operational value of operating a quality management system.
There is no charge for attending this meeting, but please inform us if you wish to attend. This meeting qualifies under the BCS Continuous Professional Development Scheme.